Privacy Policy
Vegas Estate Pest Control LLC, doing business as Vegas Estate Pest ("Vegas Estate Pest," "we," "us," or "our"), respects your privacy and is committed to protecting the information you provide to us.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request services, or communicate with us.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Property address
- Service address
- Information about your pest-control needs
- Appointment and service information
- Communications you send to us
- Other information you choose to provide when requesting or receiving our services
We may also collect limited technical information when you use our website, such as browser type, device information, and information about how you interact with our website.
How We Use Your Information
We may use information we collect to:
- Respond to inquiries and service requests
- Schedule and manage appointments
- Provide pest-control services
- Communicate with customers regarding appointments and services
- Send service reminders, appointment confirmations, technician updates, and other service-related communications
- Respond to customer questions and requests
- Provide customer support
- Improve our services and customer experience
- Send marketing communications when permitted and when you have provided the required consent
- Maintain business, billing, and service records
- Comply with applicable laws and regulations
Text Messages and SMS Communications
If you provide your phone number and consent to receive text messages from Vegas Estate Pest, we may send you text messages regarding appointments, service updates, customer support, and, where separately authorized, promotional or marketing communications.
Message frequency may vary depending on your relationship with us and the services you request.
You may opt out of marketing or other SMS communications by replying STOP, UNSUBSCRIBE, CANCEL, or END to a message when applicable. You may request assistance by replying HELP or by contacting us at info@vegasestatepest.com.
Message and data rates may apply depending on your mobile carrier and service plan.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
How We Share Information
Vegas Estate Pest uses customer information only as reasonably necessary to operate our business, provide requested services, communicate with customers, and comply with applicable law.
We do not sell or share customer phone numbers, SMS opt-in information, or other customer personal information with third parties for their own marketing purposes.
We may share information with trusted service providers and business partners when reasonably necessary to operate our business or provide services to you, such as technology, scheduling, communications, payment processing, website hosting, or other business-support services. These providers may only use information as necessary to provide services to us or as otherwise permitted by law.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of Vegas Estate Pest, our customers, or others.
Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Cookies and Website Technologies
Our website or third-party services used by our website may use cookies or similar technologies to provide functionality, understand website usage, improve our website, or support business operations.
We use PostHog analytics to understand how visitors use our website; form entries are masked and not recorded.
You may be able to control certain cookie settings through your web browser.
Third-Party Services
Our website and business operations may use third-party services for functions such as website hosting, communications, scheduling, payment processing, analytics, customer management, or service delivery.
Those third parties may process information according to their own privacy policies and applicable agreements with Vegas Estate Pest.
Your Choices
You may contact us to:
- Request information about personal information we maintain about you
- Request correction of inaccurate information
- Ask questions about how your information is used
- Request that we stop certain communications where applicable
- Opt out of marketing communications
Please note that we may need to retain certain information when required for legitimate business purposes, legal obligations, accounting, dispute resolution, or regulatory requirements.
Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Vegas Estate Pest Control LLC
DBA: Vegas Estate Pest
Las Vegas, Nevada
Email: info@vegasestatepest.com